Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Aareuana Cobb

Columbia,South Carolina

Summary

Passionate, engaging, and attentive customer service specialist trained in conflict resolution and communication. Seeking to leverage interpersonal skills to build customer loyalty.

Overview

7
years of professional experience

Work History

AT&T

Agent Manager
06.2018 - 07.2023

Job overview

  • Used professional sales techniques to negotiate the best possible terms and conditions to satisfy customer requirements
  • Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures.
  • Developed and conducted persuasive verbal sales presentations to prospective clients.

Popeyes Chicken And Fries
columbia, sc

Customer service/cashier/cook
03.2019 - 10.2020

Job overview

  • Provided information to customers on products or services.
  • Gave customers full attention and attended to their needs.
  • Bagged, boxed or wrapped products for customers.
  • Addressed customer questions and complaints with professionalism.

Daybreak
Columbia, South Carolina

Lead Caregiver
11.2018 - 04.2020

Job overview

  • Stayed on top of paperwork demands, filing and organizing forms, records and reports.
  • Assembled and organized folders in physical and digital formats for all new residents.
  • Promoted well-being of residents with well-organized care plans and group activity schedules.
  • Assisted patients by providing dignified personal care.

Still Hopes Retirement community
, South Carolina

Wait Staff Member
06.2018 - 11.2018

Job overview

  • Helped keep dining room clean by pre-bussing tables and quickly handling spills.
  • Met residents' dietary restrictions, including modified diets, food allergies and nutritional requirements.
  • Assisted residents with meal selection with targeted advice based on individual preferences.
  • Contributed to efficient dining room operations by restocking supplies and backing up team members.

Pizza Hut
Columbia, South Carolina

Cashier/Cook/Delivery Driver
01.2018 - 06.2018

Job overview

  • Made frequent stops to perform deliveries or pick-ups.
  • Delivered exceptional service, going above and beyond to satisfy passengers.
  • Selected most efficient route to minimize vehicle idle time.
  • Represented company by demonstrating positive values and commitment.

Five Guys
, South Carolina

Cook/Cashier/Prep
05.2016 - 06.2018

Job overview

  • Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere
  • Directed receiving, storage and preparation processes.
  • Approached and solved problems with initiative and sound judgment.
  • Cleaned and maintained kitchen equipment to comply with sanitation regulations.

Education

Irmo High

Diploma

Skills

Lead prospectingundefined

Timeline

Customer service/cashier/cook

Popeyes Chicken And Fries
03.2019 - 10.2020

Lead Caregiver

Daybreak
11.2018 - 04.2020

Agent Manager

AT&T
06.2018 - 07.2023

Wait Staff Member

Still Hopes Retirement community
06.2018 - 11.2018

Cashier/Cook/Delivery Driver

Pizza Hut
01.2018 - 06.2018

Cook/Cashier/Prep

Five Guys
05.2016 - 06.2018

Irmo High

Diploma
05.2018

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Aareuana Cobb