Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Acevedo

Mesa,AZ

Summary

Detailed account manager bringing over 3 years in accounts receivable, collections and customer service. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments.

Overview

3
3
years of professional experience

Work History

Collections Assistant

Road Runner Financial
Mesa, AZ
01.2022 - 08.2022
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Leasing Professional

Gray Star
Phoenix, AZ
09.2020 - 12.2021
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Validated rental eligibility by using Avana Cordobas verification process.
  • Invited prospects to fill out application upon completion of property tour.
  • Distributed and followed up on tenant renewal notices.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Performed background checks on over all apartment applicants.
  • Verified tenant incomes and other information before accepting lease applications.

Estimator

Dry Star
MESA, AZ
07.2019 - 09.2020
  • Analyzed designs and performed accurate cost analysis.
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
  • Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
  • Coordinated product installation and scheduled experienced crews to achieve project scopes of work.
  • Prepared estimates used by management for purposes such as planning, organizing and scheduling work.

Education

High School Diploma -

Ray Jr/Sr High School
05.2019

Skills

  • Auto Dialers
  • Credit and Collections
  • ATM Transactions
  • Skip Tracing
  • Updating Customer Accounts
  • Financial Documentation
  • Payment Solicitation
  • Customer Proposals

Timeline

Collections Assistant

Road Runner Financial
01.2022 - 08.2022

Leasing Professional

Gray Star
09.2020 - 12.2021

Estimator

Dry Star
07.2019 - 09.2020

High School Diploma -

Ray Jr/Sr High School