Aaron Anderson
Fargo,ND
Summary
Welcoming Night Auditor with 3+ years of experience in customer service and financial reconciliation. I consider myself skilled at completing multiple tasks quickly with proven history of accuracy and fantastic mathematical abilities. Also, known for welcoming guests with positivity at all hours and quickly responding to room needs. Currently, I am the CEO And Founder of a Private Software Company that I run in my free time.
Overview
1
1
year of professional experience
Work History
Night Auditor
Fairfield Inn & Suites By Marriot
09.2022 - 12.2022
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Kept accounts in balance and ran daily reports to verify totals.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Looked over pending check-ins and payment processes to complete closing procedures.
Night Auditor
Fairfield Inn & Suites By Marriot
10.2021 - 04.2022
- Performed nightly updates to room charges and rates.
- Balanced hotel accounts and resolved discrepancies.
- Entered and updated sensitive customer information during check-ins and room changes.
- Verified deposits, rectified discrepancies and processed end-of-day paperwork using PMS.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Front Desk Representative
La Quinta Inn & Suites In
08.2021 - 10.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Transcribed phone messages and relayed to appropriate personnel.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Introduced customers to hotel amenities with pleasant and helpful demeanor.
- Entered and updated sensitive customer information during check-ins and room changes.
Education
Bachelor of Arts - Computer Information Services
Fort Lewis College
Durango09.2024
High School Diploma -
Grand Forks Central
Grand Forks, ND10.2014
Skills
- Customer Service
- Programming Languages: Java, C, SQL, Python
- Technical Troubleshooting
- Web Programming
- Linux Environments
- Scripting Languages: PHP, Python, Javascript
- Blockchain Technology
- Cryptography
- App Development
- Web/Ecommerce Services
- Solidity Smart Contracts
Timeline
Night Auditor
Fairfield Inn & Suites By Marriot
09.2022 - 12.2022
Night Auditor
Fairfield Inn & Suites By Marriot
10.2021 - 04.2022
Front Desk Representative
La Quinta Inn & Suites In
08.2021 - 10.2021
Bachelor of Arts - Computer Information Services
Fort Lewis College
High School Diploma -
Grand Forks Central