Aaron Armstrong
Fitchburg
Summary
Automotive sales professional with proven history of using exceptional customer service and rapport building skills to maximize opportunities with consistent results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
East Madison Toyota
Madison, WI
05.2022 - Current
- Assist clients in selecting vehicles based on needs, preferences, and budget
- Increased sales volume year over year by up to 35%
- Promoted to internet sales consultant after 5 months on the sales floor
- Mentored 2 sales assistants through training and education of the sales process
- Collaborate with teammates to facilitate smooth and efficient processes for customers
- Provide personable and professional experience to guests
Vehicle Delivery Coordinator
East Madison Toyota
Madison, WI
08.2021 - 04.2022
- Coordinated delivery schedules for 15+ sales consultants
- Maintained detailed records of all delivered vehicles
- Provide a positive experience while effectively educating customers on vehicle features
Automotive Technician
Quality Car Care
North Liberty, IA
11.2019 - 12.2020
- Service customer vehicles within a specified time frame
- Effectively communicate with customers about issues pertaining to their vehicle
Education
Bachelor of Arts - Communication Studies
University of Iowa
Iowa City, IA12-2019
Skills
- Attention to detail
- Customer relationship management
- Diligent organization
- Adaptability to change
- Strong negotiation skills
- Honesty and dependability
- Composure under pressure
- Exceptional communication and interpersonal skills
Certification
- Master Certified Sales Consultant 4 consecutive years
- Voted employee of the month 5 times
Timeline
Automotive Sales Consultant
East Madison Toyota
05.2022 - Current
Vehicle Delivery Coordinator
East Madison Toyota
08.2021 - 04.2022
Automotive Technician
Quality Car Care
11.2019 - 12.2020
Bachelor of Arts - Communication Studies
University of Iowa