Summary
Overview
Work History
Skills
Timeline
Generic

Aaron Blanchard

Sammamish,WA

Summary

Accomplished Parts and Service Director with a proven track record at Lee Johnson Auto Family, adept in budget management and human resources management. Spearheaded revenue growth and operational efficiency, significantly reducing expense and enhancing employee performance through constructive feedback. Excelled in fostering strong relationships and implementing innovative programs to boost staff loyalty. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

15
15
years of professional experience

Work History

Parts and Service Director

Lee Johnson Auto Family
01.2024 - 06.2025
  • Developed detailed plans based on broad guidance and direction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reduced excess expense and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Fixed Operations Director

INFINITI of Bellevue
11.2018 - 01.2023
  • Teamed up with sales and parts specialists in project planning and deliveries to achieve on-time and within budget completion.
  • Collaborated with suppliers in development and implementation of improvement plans, promotional strategies, and customer services optimization.
  • Cultivated strong internal, customer, and manufacturer relationships.
  • Directed fixed operations of 52-member group, driving services excellence, implementation of new programs and attainment of sales objectives in alignment with market trends.
  • Negotiated vendors contracts and delivery schedules.
  • Supervised mechanics, service advisors and sales personnel.
  • Monitored financial performance through daily reports.
  • Boosted staff loyalty and reduced turnover with introduction of innovative programs.

Fixed Operations Director

Mossy Nissan
01.2010 - 11.2018
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Drove optimization of client experience, surpassing corporate objectives and delivering additional 45% business growth.

Skills

  • Sales Support
  • Policy administration
  • Human Resources Management
  • Budget Management
  • Revenue Forecasting
  • Cost Control
  • Process Improvement
  • Managing Operations and Efficiency
  • Problem-solving aptitude
  • Positive Attitude
  • Employee Evaluation
  • Scheduling and Planning

Timeline

Parts and Service Director

Lee Johnson Auto Family
01.2024 - 06.2025

Fixed Operations Director

INFINITI of Bellevue
11.2018 - 01.2023

Fixed Operations Director

Mossy Nissan
01.2010 - 11.2018

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Aaron Blanchard