Aaron Carlson
Lakewood,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
Work History
Internet Sales Manager
BP Ford Of Long Beach
03.2023 - Current
- Responded to internet inquiries and phone calls in timely matter.
- Provided superior and individualized customer service.
- Schedule appointments for customers coming to buy vehicles, Providing the best customer experience and building value in the vehicles and brand.
- Explain the vehicle features and benefits. Tailor the experience to each customer and continue to assist even after the purchase is closed.
Internet Sales Manager
Cerritos Nissan
11.2019 - 03.2023
- Responded to internet inquiries and phone calls in timely matter.
- Increase sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Kept detailed records of sales and contracts.
- Also to help purchase vehicles of customers that are just looking to sell the car.
Project Manager
True Line Railing
04.2017 - 11.2019
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Running a 12 man team for the entirety of the project making sure all deadlines and product quality was still meet in timely order
Cook
In N Out
10.2014 - 04.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06.2016
Skills
- Inbound Call Management
- Appointment Scheduling
- Lead Generation
- KPI Tracking
- Customer Service
- Customer Education
- Lead Prospecting
Timeline
Internet Sales Manager
BP Ford Of Long Beach
03.2023 - Current
Internet Sales Manager
Cerritos Nissan
11.2019 - 03.2023
Project Manager
True Line Railing
04.2017 - 11.2019
Cook
In N Out
10.2014 - 04.2017
High School Diploma -
Los Alamitos High School
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