Aaron Castellanos
Santa Maria,CA
Summary
Driven leader with over 20 years of management experience in retail and food/beverage industry. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Seeking a challenging position to apply problem solving and operations management to oversee a team in a thriving industry.
Overview
14
14
years of professional experience
Work History
Store Manager
STARBUCKS COFFEE COMPANY
Santa Maria, CA
03.2008 - Current
- Successfully built and led team in multi-million dollar location
- Managed inventory control, cash control and store opening and closing procedures.
- Managed 3o plus store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Developed new store location from ground up by hiring and training efficient team.
Education
High School Diploma -
Ernest Righetti High School
Santa Maria, CA06.1999
Some College (No Degree) - General Studies
Allan Hancock College
Santa Maria, CASkills
- Staff Supervision
- Customer Service
- Sales Tracking
- Inventory Management
- Payroll Management
- Employee Training
- Shift Scheduling
- Supply Ordering
- Sales Strategies
- Cash Management
- Cost Management
- Leadership
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
STARBUCKS COFFEE COMPANY
03.2008 - Current
High School Diploma -
Ernest Righetti High School
Some College (No Degree) - General Studies
Allan Hancock College
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