Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Aaron Clarke

Brooklyn,NY

Summary

Highly motivated, with a background in sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities, and creating positive experiences that increase customer loyalty. Eagerly seeking an opportunity to leverage advanced wine knowledge. Highly skilled in helping guests to palate-suited wines while also encouraging new tasting discoveries.

Overview

8
8
years of professional experience

Work History

Tasting Room Associate

Bedell Cellars
Cutchogue, NY
04.2022 - 01.2025
  • Performed cash register transactions accurately and efficiently.
  • Computed purchases and received and processed cash or credit payment.
  • Provided exceptional hospitality to guests through friendly interactions, attentive listening skills and timely responses to inquiries.
  • Demonstrated advanced wine knowledge to assist guests with tasting choices.
  • Participated in off-site events such as festivals and other public gatherings representing the winery's brand professionally.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Created an inviting atmosphere for customers by displaying merchandise attractively and engaging them in conversation about their interests.
  • Tracked sales performance on a daily basis using POS software systems.
  • Checked IDs when necessary to ensure legal age requirements were met prior to serving alcohol.
  • Performed opening and closing duties according to established procedures.

Sales Associate

Eddie Bauer
Riverhead, NY
10.2022 - 10.2023
  • Assessed customer needs to provide assistance and information on product features.
  • Handled returns and exchanges according to company policies.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers and provided exceptional customer service.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.

Server

Sherwood House Vineyards
Jamesport, NY
05.2021 - 09.2021
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Identified needs of customers promptly and efficiently.
  • Presented menus and answered questions regarding items.
  • Prepared checks, itemizing total meal costs and taxes.

Server

Wolffer Estate Vineyards
Sagaponack, New York
09.2020 - 11.2020
  • Support opening and closing duties, including reconciling cash tills, and assisting in kitchen and bar areas.
  • Support bussers with table cleaning during high-volume shifts.
  • Process guest payments, including offering receipts, running credit card transactions, and calculating change.
  • Deliver food and beverages quickly to customers, verifying each order to maximize satisfaction.
  • Process orders and payments using POS system terminals and registers.
  • Record or memorize orders, enter them into the computer system, and follow up with the kitchen staff to foster timely delivery.

Busser

Wolffer Estate Vineyards
Sagaponack, New York
06.2018 - 08.2020
  • Maintain readiness for guests' needs by quickly transporting glassware and utensils to and from the kitchen.
  • Help servers by restocking supplies, and cleaning up spills.
  • Prevent issues with beverage service by keeping the water filled and fresh.
  • Contribute to a strong team environment by consistently backing up staff to handle any customer demands.
  • Assist customers with requests, such as bringing replacement glassware and finding servers.
  • Minimize trash build up with frequent collection of full bags.
  • Keep dishes, utensils, and glassware cleared away and moved to the dishwasher for cleaning.

Cashier Team Lead

Wolffer Estate Vineyard
Sagaponack, New York
04.2019 - 08.2019
  • Maintain clean, organized, and well-stocked checkout areas, with regular attention to displays.
  • Balance the cash drawer at the beginning and end of each shift, investigating and resolving any discrepancies.
  • Put together wine orders, verify completeness, and bag items for easy carrying.
  • Maintain accurate register totals by carefully counting and securing cash.
  • Quickly processing payments and bagging purchases.
  • Educate customers about available items.
  • Developed strong working relationships with team members to foster collaboration.
  • Assisted customers with locating items within the store when requested.
  • Counted and balanced cashier drawers.

Porter

Wolffer Estate Vineyards
Sagaponack, New York
06.2017 - 06.2018
  • Maintain the neatness and cleanliness of storage areas.
  • Maintain presentable public areas by quickly cleaning up spills.
  • Restock the shelves in the wine boutique.
  • Assist customers to their cars with wine purchases.
  • Take wines to the tasting room as needed.

Education

BBA - International Business

Baruch College
New York, NY
05-2026

Associate of Science - Business Administration

Suffolk County Community College
Selden, NY
11-2023

Higschool Diploma -

EastPort South Manor Junior-Senior Highschool
Manorville, New York
06.2020

Skills

  • Payment processing
  • Guest engagement
  • Beverage preparation
  • Customer service
  • Team member support
  • Menu recommendations
  • Order-taking and serving of food and beverages
  • Retail operations
  • Wine history
  • Sales expertise
  • Sales analysis
  • Sales goals achievement

Affiliations

  • I play for the Men's Volleyball Team at Baruch

Timeline

Sales Associate

Eddie Bauer
10.2022 - 10.2023

Tasting Room Associate

Bedell Cellars
04.2022 - 01.2025

Server

Sherwood House Vineyards
05.2021 - 09.2021

Server

Wolffer Estate Vineyards
09.2020 - 11.2020

Cashier Team Lead

Wolffer Estate Vineyard
04.2019 - 08.2019

Busser

Wolffer Estate Vineyards
06.2018 - 08.2020

Porter

Wolffer Estate Vineyards
06.2017 - 06.2018

BBA - International Business

Baruch College

Associate of Science - Business Administration

Suffolk County Community College

Higschool Diploma -

EastPort South Manor Junior-Senior Highschool

Similar Profiles

CREATE PROFILE