Aaron Douglass
Eugene,Oregon
Summary
Reliable professional with experience in customer service, sports officiating, and childcare. Worked as a multi-sport referee, demonstrating strong decision-making and communication skills under pressure. Also managed front desk operations and gym daycare responsibilities, providing excellent service and ensuring a safe, welcoming environment for members and children. Adaptable, organized, and committed to maintaining a positive, professional atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
LA Fitness Sports Club
Tacoma, Washington
06.2024 - 09.2024
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Assisted with scheduling appointments for clients and visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
- Explained policies and procedures to visitors.
- Worked effectively in team environments to make the workplace more productive.
Kids Club Associate
LA Fitness
Tacoma, WA
06.2024 - 09.2024
- Assisted with check-in and check-out procedures for members and guests.
- Administered first aid treatment when necessary during emergencies within the facility.
- Supervised children in the play area at all times to ensure safety regulations were followed.
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
Multi Sport Referee
Taylor Vance
Lakewood, Washington
06.2022 - 09.2023
- Attended periodic referee training sessions as required.
- Inspected playing field prior to each match for hazards or debris.
- Assisted in resolving disputes between teams or coaches.
- Maintained order in the stands by dealing with unruly spectators.
- Interpreted rules to ensure fair play throughout competition.
- Stopped play for injuries or dangerous situations on the field.
- Administered appropriate punishments for unsportsmanlike conduct.
- Reported any issues or concerns promptly to league officials.
- Called fouls, offsides and other infractions during matches.
Education
Bachelor of Science - Sociology
University of Oregon
Eugene, OR06.2027
Skills
- Team collaboration
- Critical thinking
- Conflict resolution
- Effective communication
- Project management
- Attention to detail
- Decision-making
- Administrative support
References
References available upon request.
Timeline
Front Desk Receptionist
LA Fitness Sports Club
06.2024 - 09.2024
Kids Club Associate
LA Fitness
06.2024 - 09.2024
Multi Sport Referee
Taylor Vance
06.2022 - 09.2023
Bachelor of Science - Sociology
University of Oregon
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