Aaron Downey
Fairview,NC
Summary
Adept at providing top-notch customer service and mechanical maintenance, I bring a track record of efficiency and problem-solving from roles at Citi Stop and Ingles Markets Inc. Known for punctuality and exceptional service skills, I excel in operations support and mechanical troubleshooting, ensuring workplace safety and customer satisfaction. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
16
16
years of professional experience
Work History
Clerk
Citi Stop
05.2023 - Current
- I work first shift at Citi stop on Tunnel road. During my shift I run a register and provide quick and efficient customer service. I have been at this location for over one year. I am the second longest employee at this store. I stock, store bag ice, and do any task that is needed from cleaning bathrooms to cleaning pumps and sweeping parking lot.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Improved customer satisfaction by promptly answering inquiries and providing accurate information
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
Housekeeper/cleaner
Pristine Clean
01.2020 - 03.2024
- My girlfriend and I created a cleaning business and cleaned personal houses, and airbnb's and also Dr's office' s. We made sure the places we were cleaning was clean from floor to ceiling. We were very efficient and made sure that all customers personal request were met per each individual clean.
- Verified cleanliness and organization of storage areas and carts
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Maintained a spotless environment for guests through diligent daily housekeeping tasks
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests
Mechanic
Ingles Markets Inc
07.2008 - 10.2015
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed Preventative maintenance services on the fleet vehicles to insure the trucks and trailers were properly serviced and ready for the road.
- Did State inspections on trucks and trailers in the fleet.
Education
Associate of Science - Diesel Mechanics
A B Tech College
Asheville, United States05.2016
Skills
- Cash Handling
- Operations Support
- Organize back stock and stock shelves and coolers
- Provide fast and efficient service for customers
- Mechanical background and knowledge to fix things and solve problems
- Great customer service
- Very punctual and always on time and rarely miss work
Motorcycle riding , fishing, camping and swimming
I have rode motorcycles since I was 10 years old. It is my greatest passion and hobby. I am intrigued and find enjoyment in progressing in my riding skills. I also enjoy trout fishing primarily but do enjoy lake fishing for bass and brim. I love the out of doors and exploring new places. Places near water weather it be a river or a lake.
Timeline
Clerk
Citi Stop
05.2023 - Current
Housekeeper/cleaner
Pristine Clean
01.2020 - 03.2024
Mechanic
Ingles Markets Inc
07.2008 - 10.2015
Associate of Science - Diesel Mechanics
A B Tech College