Sales Manager with a proven track record in driving sales growth and developing high-performing teams. Strong team member relationships throughout all departments. Expertise in client relationship management and strategic planning ensures exceptional customer satisfaction and loyalty.
Overview
34
34
years of professional experience
Work History
Sales Manager DFW
Builders FirstSource
Arlington, TX
10.2019 - Current
Led sales team through strategic planning and performance management.
Developed and implemented training programs, enhancing product knowledge and sales techniques among staff.
Established sales forecasts based on historical data, driving informed decision-making for resource allocation.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
Conducted regular performance reviews, providing feedback and coaching to improve team productivity.
Outside Sales Representative
Deford's Lumber and Millwork
Duncanville, TX
10.2008 - 10.2019
Developed and maintained relationships with contractors and builders to drive sales growth.
Collaborated with project managers to identify customer needs and recommend appropriate products and selections.
Specialized in Custom Millwork and Window sales.
Trained new sales representatives on product knowledge and effective selling techniques.
Implemented customer feedback mechanisms to improve service delivery and product offerings.
Increased sales by building strong relationships with key clients and identifying new business opportunities.
Established new accounts through cold calling and personal visits to potential customers.
Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Custom Home Builder Superintendent
Nexxus Homes
Forney, TX
06.2004 - 09.2008
Oversaw custom home construction projects, ensuring adherence to design specifications and quality standards.
Conducted site inspections to ensure compliance with safety regulations and building codes at all stages of construction.
Fostered strong relationships with clients, offering personalized consultations and consistent communication throughout the building process.
Enhanced client satisfaction by delivering high-quality custom homes tailored to individual needs and preferences.
Oversaw quality control efforts during all stages of construction, addressing any issues promptly to maintain high standards of craftsmanship.
Managed subcontractor relationships, coordinating schedules and resolving conflicts to maintain project timelines.
Implemented cost-effective building practices, optimizing resource allocation and reducing waste throughout projects.
Inside Sales, Operations, Outside Sales
Phillips Lumber Company
Cedar Hill, TX
07.1992 - 06.2004
Monitored inventory levels and assisted in restocking merchandise as needed.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Maintained inventory levels by conducting regular stock checks and updates.
Loaded and unloaded trucks and deliveries.
Contributed to warehouse space optimization by organizing storage areas for easy access and minimal errors during order pulling.
Delivered packages to customer jobsites
Assembled door units according to specifications, ensuring quality standards were consistently met.
Operated various tools and machinery to support assembly processes efficiently.
Collaborated with team members to streamline workflows and enhance production output.
Trained new employees on assembly techniques and workplace safety protocols.
Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.