Aaron Hayes
Vancouver,WA
Summary
Proactive Sales Associate with extensive experience in customer engagement and merchandise management. Skilled in cash handling, inventory organization, and providing exceptional service to boost customer satisfaction. Bringing strong problem-solving abilities and a dedication to maintaining a welcoming store environment.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Decks and Docks
04.2021 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Forklift Operator
The Treated Lumber Outlet
06.2015 - 04.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Education
GED -
Kecoughtan High School
Hampton, VA06-1997
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Languages
English
Professional Working
Timeline
Sales Associate
Decks and Docks
04.2021 - 03.2024
Forklift Operator
The Treated Lumber Outlet
06.2015 - 04.2021
GED -
Kecoughtan High School
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