Aaron Holloway
Mebane,NC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
AP Enterprises
06.2019 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Head Cook
Ruckus
03.2017 - 03.2019
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained kitchen staff to perform various preparation tasks under pressure.
Loader/Unloader Associate
UPS
06.2015 - 10.2016
- Loaded packages onto pallets and into staging areas as directed.
- Unloaded packages with care and placed in proper staging area.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Handled packages with care while transporting from truck to loading dock.
Cook
Papa Johns
06.2014 - 05.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Hillside High School
Durham, NC06.2015
Skills
- Order Fulfillment
- Microsoft Excel
- Report Preparation
- Business Development Understanding
Timeline
Customer Service Representative
AP Enterprises
06.2019 - Current
Head Cook
Ruckus
03.2017 - 03.2019
Loader/Unloader Associate
UPS
06.2015 - 10.2016
Cook
Papa Johns
06.2014 - 05.2015
High School Diploma -
Hillside High School
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