Aaron Jones
Phoenix
Summary
Experienced sales professional with a proven ability to generate revenue growth and improve customer satisfaction. Utilizes extensive product knowledge and sales techniques to consistently meet and surpass targets. Recognized for exceptional teamwork, adaptability, and a consistent track record of delivering results. Demonstrates proficiency in communication, relationship building, and effectively utilizing CRM tools to optimize sales processes.
Overview
20
20
years of professional experience
Work History
Customer service and sales
AT&T
11.2023 - 12.2024
- Sales - upgrading internet service and scaling new cell service to customers don’t don’t have all products
- To best fit customers needs
- Billing - resolving billing issue explaining bills
HVAC/ Refrigeration Tech
Self Employed
04.2012 - 11.2023
- Air Conditioning Maintenance/Trouble Shooting
- Cooling System Maintenance
- Duct Installments
- Air Conditioning Installments
Supervisor/Closer
Green Merchant Funding
12.2008 - 04.2012
- Sales Floor Supervisor
- Trained 15 new starts at a time
- Responsible for sales floor keeping morale up
- Ensuring all employees are executing job by company standards
Sally Mae Loans Collector
VanRu Credit Corp.
08.2006 - 11.2008
- Initiate contact with customer or agencies in an effort to negotiate recovery of collateralized balances
- Independently evaluate each loan and determine the best course of action for the customer resolving the problem permanently
- Ensure all accounts in the specialist queues are worked daily
- Successfully utilize all collection tools provided by management
- Maintain current knowledge of regulations, industry trends and economic conditions that may affect the collections industry
- Make effective use of time during prime time hours
- Ensure that payments are received in a timely manner to minimize losses
- Perform additional duties as requested, needed or assigned
Roller
Global CashFlow Network
06.2005 - 07.2006
- Cold calling
- Set Appointments for Closers
- Get people excited about home base business opportunity
Education
Associates - HVAC
RSI Refrigeration School
Phoenix, AZ04-2016
No Degree - Marketing
Tyler Junior College
Troup, TX05-2005
High School Diploma -
Lufkin High School
Lufkin, TX05-2003
Skills
- Time management
- Active listening
- Goal oriented
- Problem-solving
- Customer complaint resolution
- Customer service
Timeline
Customer service and sales
AT&T
11.2023 - 12.2024
HVAC/ Refrigeration Tech
Self Employed
04.2012 - 11.2023
Supervisor/Closer
Green Merchant Funding
12.2008 - 04.2012
Sally Mae Loans Collector
VanRu Credit Corp.
08.2006 - 11.2008
Roller
Global CashFlow Network
06.2005 - 07.2006
Associates - HVAC
RSI Refrigeration School
No Degree - Marketing
Tyler Junior College
High School Diploma -
Lufkin High School
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