Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
years of professional experience
Work History
Longhorn
Shift Manager
07.2019 - Current
Job overview
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Exercised composure under pressure and in escalated customer service scenarios.
Excelled in every store position and regularly backed up front-line staff.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Checked building to confirm maintenance and cleaning met code and regulations.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Imagine International Academy Of North Texas
Assistant Coach
10.2021 - 02.2022
Job overview
Developed and implemented training drills to improve team cohesiveness and performance.
Promoted good sportsmanship with competing teams on- and off-field.
Advised head coach on discipline, performance, and other decision-making areas.
Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
Coordinated with head coach and experienced players to develop curriculum and play book.
Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Promoted stretching, mobility work and proper form to help athletes safely build strength.
Implemented exercise programs and training strategies to bolster individual and team performance.
Boosted performance of individual athletes by devising strategic personal training programs.