Aaron Luecke
Budreau Muffler Auto & Tow
Clyde,KS
26
years of professional experience
Dynamic professional with extensive experience in service management. Known for reliability and goal orientation, successfully directed operations to improve service delivery and customer satisfaction. Eager to leverage problem-solving skills to enhance team performance and operational efficiency.
Work History
Service Manager
5 Years 8 Months- Managed daily operations to ensure efficient workflow and high-quality service delivery.
- Oversaw scheduling and resource allocation to optimize service times and meet client demands.
- Coordinated with vendors to maintain inventory levels of automotive parts and equipment for timely repairs.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
Parts & Service Manager
20 Years 2 Months- Directed parts inventory management, ensuring optimal stock levels and timely replenishment.
- Implemented service process improvements, enhancing customer satisfaction and operational efficiency.
- Led training programs for service staff, fostering skill development and team cohesion.
- Managed warranty claims efficiently to ensure timely resolution and customer satisfaction.
- Led a team of technicians to enhance overall productivity and maintain high-quality service standards.
Education
High School Diploma
Skills
Workflow optimization
Team leadership
Multitasking
Problem-solving
Customer service management
Critical thinking
Dependable
Reliability
Positive attitude
Timeline
Service Manager
Budreau Muffler Auto & Tow
12.2020 - CurrentRead More
Parts & Service Manager
Concordia Chevy Buick
10.2000 - 12.2020Read More
Concordia Jr-Sr High School
High School Diploma
Read More