Aaron Merete
Summary
Motivated Member Service Representative with one year of experience in banking, recognized for quickly developing strong expertise in transaction processing, member engagement, and financial products. Proven ability to build relationships, identify member needs, and recommend effective solutions. Ranked in the top 3 for sales performance for the quarter and year-to-date, demonstrating a goal-driven mindset and consistent results. Highly adaptable with a strong ability to learn quickly, apply new knowledge, and grow within a fast-paced environment. Eager to transition into a Financial Service Representative role to provide deeper financial guidance and drive member success.
Overview
4
4
years of professional experience
Work History
Member Service Representative
California Credit Union
06.2025 - Current
- Educated members on credit union products, enhancing their understanding and engagement.
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
- Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
- Maintained up-to-date knowledge of product and service changes.
- Trained in opening new deposit accounts for members, while being able to effectively find cross-sell opportunities.
- Educated and engaged customers with new bank products and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
Crew Shift Leader
Afters Ice Cream
05.2022 - 04.2025
- Supervised crew during shifts, ensuring efficient operation and high-quality customer service.
- Trained new team members on preparation techniques and customer engagement .
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
- Managed inventory levels to minimize waste while ensuring adequate stock for customer demand.
Education
No Degree - Economics
Chaffey College
Rancho Cucamonga, CA05-2028
High School Diploma -
Etiwanda High School
05-2020
Skills
- Relationship building
- Customer support
- Product knowledge
- Calm and professional under pressure
Timeline
Member Service Representative
California Credit Union
06.2025 - Current
Crew Shift Leader
Afters Ice Cream
05.2022 - 04.2025
No Degree - Economics
Chaffey College
High School Diploma -
Etiwanda High School