Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aaron Palma

Sweetwater,Texas

Summary

Dynamic professional with proven expertise in customer service and cash handling at Noco Park Cages and Party Center. Recognized for enhancing customer satisfaction and loyalty through effective complaint resolution. Skilled in training and mentoring staff, fostering a collaborative environment while ensuring operational excellence and accuracy in transactions.

Personable and reliable individual with knack for building positive customer relationships and ensuring smooth daily operations. Familiar with inventory management and proficient in point-of-sale systems, bolstered by strong problem-solving abilities. Dedicated to enhancing store efficiency and delivering exceptional customer experiences.

Offering strong foundation in customer service and retail operations, eager to learn and develop in supportive environment. Brings quick learning ability and effective communication skills to support team goals and customer satisfaction. Ready to use and develop organizational skills and attention to detail in a new role with your company.

Overview

2
2
years of professional experience

Work History

Key Holder

Noco Park Cages and Party Center
Sweetwater, TX
08.2023 - 08.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Kitchen Crew Member

Bucks Steak and B-B-Q
Sweetwater, TX
05.2022 - 02.2023
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

Education

High School Diploma -

Sweetwater High School
Sweetwater, TX
05.2024

Some College (No Degree) -

McMurry University
Abilene

Skills

  • Customer service
  • Cash handling
  • Attentive to details
  • Training and mentoring

Languages

English

Timeline

Key Holder

Noco Park Cages and Party Center
08.2023 - 08.2024

Kitchen Crew Member

Bucks Steak and B-B-Q
05.2022 - 02.2023

High School Diploma -

Sweetwater High School

Some College (No Degree) -

McMurry University
Aaron Palma