Aaron Salcedo
Whittier,CA
Summary
Proven leader at Northgate González Markets, adept in store operations and customer engagement, significantly enhancing store performance and customer satisfaction. Excelled in policy enforcement and promotional planning, contributing to sales targets and operational excellence. Skilled in team development and workplace safety, demonstrating a results-driven approach with a focus on achievements.
Overview
17
17
years of professional experience
Work History
Assistant Store Team Leader
Northgate Gonzlez Markets
03.2021 - Current
- Assisted in regular financial reporting tasks such as budgeting, forecasting, expense tracking, payroll processing for accurate record-keeping purposes.
- Communicated company directives and programs to store associates.
- Contributed to the achievement of store sales targets by implementing targeted marketing campaigns and promotions.
- Maintained proper hiring, recruiting, interviewing, selection and onboarding of candidates.
- Provided exceptional customer service through active listening, problem-solving skills, and clear communication with patrons.
- Implemented successful strategies for merchandising, seasonal transition planning, inventory processes and company programs to meet operational expectations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Implemented effective employee training programs for better customer interactions and improved store performance.
2nd Assistant Manager
Northgate Gonzlez Markets
08.2019 - 03.2021
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
Floor Manager
Northgate Gonzlez Markets
02.2014 - 08.2019
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of [Number] employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Trained staff on new product features, ensuring knowledgeable customer service.
- Coordinated with vendors to ensure timely delivery of supplies, maintaining optimal stock levels.
Assistant Floor Manager
Northgate Gonzlez Markets
07.2011 - 02.2014
- Streamlined inventory management by implementing efficient organization strategies and accurate recordkeeping.
- Implemented loss prevention measures to minimize theft occurrences, resulting in decreased shrinkage rates.
- Ensured high levels of customer service were maintained consistently through constant supervision of staff interactions.
- Supported the Floor Manager in analyzing sales data to make informed decisions regarding product ordering and inventory management.
- Improved store appearance by ensuring regular maintenance, cleanliness, and adherence to visual merchandising standards.
- Oversaw supply restocking, area cleaning, and product organization.
Bagging Associate
Northgate Gonzlez Markets
02.2011 - 07.2011
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Answered customer inquiries and provided product guidance.
Electrician Supervisor
TOGO Construcciones
07.2007 - 07.2011
- Promoted a positive work environment by actively addressing and resolving conflicts within the team in a timely manner.
- Coordinated cross-functional teams to complete complex electrical installations efficiently while adhering to strict safety guidelines.
- Provided mentorship to over [Number] first-year electrical apprentices.
- Improved safety standards by conducting thorough inspections, identifying potential hazards, and implementing appropriate preventative measures.
- Developed strong working relationships with vendors, securing high-quality materials at competitive prices for various projects.
- Planned, assigned, scheduled and supervised work of power linesmen, electricians and other assisting personnel.
- Worked on various high-rise commercial and residential projects to rough, rehabilitate, and maintain electrical systems.
Education
Industrial Engineering - Industrial Engineering
Intituto Tecnologico De Ocotlan
Ocotlan Jalisco Mexico06.2009
Skills
- Store operations
- Health and safety
- Task Delegation
- Policy Enforcement
- Employee Scheduling
- Store maintenance
- Merchandise Display
- Promotional planning
- Workplace Safety
- Employee Engagement
- System of 5S
- Customer Service
Languages
Spanish
Advanced (C1)
English
Upper intermediate (B2)
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Ultipro
Logile
Tablue
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCompany CultureHealthcare benefits401k matchPaid time offPersonal development programsTimeline
Assistant Store Team Leader
Northgate Gonzlez Markets
03.2021 - Current
2nd Assistant Manager
Northgate Gonzlez Markets
08.2019 - 03.2021
Floor Manager
Northgate Gonzlez Markets
02.2014 - 08.2019
Assistant Floor Manager
Northgate Gonzlez Markets
07.2011 - 02.2014
Bagging Associate
Northgate Gonzlez Markets
02.2011 - 07.2011
Electrician Supervisor
TOGO Construcciones
07.2007 - 07.2011
Industrial Engineering - Industrial Engineering
Intituto Tecnologico De Ocotlan