Aaron Scott
Spanish Fork,UT
Summary
Seeking an Administrative Assistant position to utilize 6+ years of banking and administrative experience in credit analysis, risk assessment, inter-departmental coordination, and data management.
Overview
6
6
years of professional experience
Work History
Loan Assistant
Central Bank
Spanish Fork, UT
04.2024 - Current
- Supported loan processing operations by organizing data, managing loan files, and independently resolving documentation issues
- Completed risk assessments by evaluating income-to-debt ratios and other key loan risk factors to help determine appropriate loan rates for customers
- Drafted reports and composed professional correspondence to support loan officers and management
- Read and analyzed credit reports to assess borrower risk and support loan decision-making processes
Teller/IT Technician
Pacific Horizon Credit Union
Springville, UT
07.2023 - 04.2024
- Provided front-line customer support while accurately processing financial transactions
- Maintained and updated customer account information while promoting bank products and services
- Supported internal systems by troubleshooting technical issues and minimizing disruptions
Customer Service Representative
Intermountain Hospital ER
Spanish Fork, UT
07.2022 - 07.2023
- Managed high-volume phone and data entry tasks across multiple systems in a fast-paced environment
- Actively listened to patients and personnel to collect vital patient and insurance information.
- Provided outstanding service to patients in stressful or life-threatening situations.
- Coordinated with hospital staff, law enforcement and other departments to ensure patients have the best experience.
Workplace Administrator
Cushman & Wakefield at Adobe
Lehi, UT
09.2021 - 01.2022
- Managed and operated the Adobe merchandise store
- Managed data in spreadsheets and reports
- Answered phones and scheduled meetings
- Sorted and distributed mail to appropriate departments
- Created and maintained Microsoft Booking program
IT Admin
Vancon
Springville, UT
05.2020 - 06.2021
- Managed, maintained, and updated onsite computers, copiers, printers, laptops, cellphones, and office phones.
- Created monthly IT Scorecard of User Activity, Inventory, and Costs.
- Researched and reported suspicious activity to management.
- Maintained positive vendor relationships.
Education
Associate’s degree -
Utah Valley University
04.2025
Bachelor’s Degree - psychology
Utah Valley University
Skills
Advanced Proficiency in Microsoft Office Suite (Excel, Word, SharePoint, etc)
Advanced Proficiency in IT Troubleshooting
Advanced Proficiency in Hardware and Software Installation
Typing Speed: 70 WPM
Qualifications
- Administrative Support & Office Coordination
- Data Management & Reporting
- Calendar Management & Scheduling
- Process Improvement & Problem Solving
- Customer Service
- Cross-Team Communication
- Fluent in Portuguese
- Financial
Timeline
Loan Assistant
Central Bank
04.2024 - Current
Teller/IT Technician
Pacific Horizon Credit Union
07.2023 - 04.2024
Customer Service Representative
Intermountain Hospital ER
07.2022 - 07.2023
Workplace Administrator
Cushman & Wakefield at Adobe
09.2021 - 01.2022
IT Admin
Vancon
05.2020 - 06.2021
Associate’s degree -
Utah Valley University
Bachelor’s Degree - psychology
Utah Valley University