Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager
TJ Maxx-Florence, KY
10.2023 - Current
Oversee general store operations (service desk, stockroom)
Ensure productivity standards are met through training and development of associates
Limit spending and oversee payroll
Spearhead hiring needs urgently
Promote positive attrition through healthy relationships.
Merchandise Manager
TJ Maxx-Florence, KY
06.2022 - 10.2023
Oversee two major store departments
Merchandising and building displays and fixtures
Analyzing sales trends and merchandise flow to make floor moves
Oversee coordinators and associates store wide to ensure productivity and promote store loyalty.
Customer Experience Coordinator
TJ Maxx-Florence, KY
05.2021 - 06.2022
Train and develop associates on store policy and procedures
Oversee several associates at store service desk
Help promote store loyalty programs.
Merchandise Associate
TJ Maxx-Florence, KY
08.2020 - 05.2021
Communication with customers to make sales and promote customer loyalty programs
Handling multiple store maintenance tasks
Designing and configuring merchandise displays.
Courier
WVU Medicine-Morgantown, WV
04.2019 - 06.2020
Pickup and delivery of important medical specimens
Processing of medical specimens.
Sales Associate
American Eagle Outfitters-Charleston, WV
11.2017 - 01.2018
Communication with customers to make sales
Communication with co-workers to make sales
Managing important company money.
Office Assistant
Mercantile Realty Inc-Charleston, WV
06.2017 - 09.2017
Communication with manager to make sales
Create technical documents for manager/clients
Collaboration with manager to develop new strategies.