Kylee Taylor
Simi Valley,USA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
15
15
years of professional experience
Work History
Operations Manager
Kohl's Stores
Newbury Park, USA
01.2025 - Current
- Streamlined workflow processes and increased productivity by 25%.
- Monitored and optimized Omni metrics to ensure sustained performance and alignment with goals.
- Facilitated team-building activities to improve collaboration and strengthen team dynamics.
- Developed process improvements to enhance operational efficiency across departments.
- Evaluated performance metrics to identify areas for process enhancement and training needs.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Merchandising Supervisor
Kohl's
Newbury Park, USA
12.2022 - Current
- Increased sales by 10% in underperforming departments through strategic product placement.
- Enhanced store presentation to reinforce company branding and improve customer experience.
- Developed employees' skills for future leadership roles, contributing to team growth and succession planning.
- Resolved disputes among team members to promote collaboration and improve team dynamics.
- Supervised merchandising team to ensure product displays met company standards.
- Analyzed sales trends to optimize product placement and assortment strategies.
- Provided reports on monthly sales results to senior management team members.
- Created visual displays that showcased products in an attractive manner.
- Monitored inventory levels, ensuring sufficient stock was available at all times.
Store Manager
ALDIs Inc
Oxnard, USA
08.2014 - 12.2022
- Managed all aspects of operations, including staffing, team development, merchandising, scheduling, and budget compliance.
- Motivated and inspired teams, ensured positive development environment, and implemented succession planning for key internal candidates to enhance retention and promote rate.
- Developed customer culture through team engagement, consistently aligning with organization's mission.
- Motivated and inspired teams, ensuring a positive development environment, implemented ongoing succession planning to key internal candidates, creating a solid foundation of retention and internal promote rate.
- Developed Customer culture, through whole Team engagement, serving the organization's mission on a consistent basis.
- Implemented loss prevention policies and procedures across all stores, investigating inventory and POS discrepancies to mitigate loss risk.
Front Manager
Kroger Stores
Groton, USA
02.2012 - 07.2014
- Collaborated with Store Manager to enhance team skills in sales initiatives, including ad planning, merchandising flow, and on-shelf availability, fostering a competitive sales culture within the district.
- Trained team members on reports that indicate trends affecting shrink, sales loss, and customer service levels.
- Trained team members on 7-day workflow process and best practices to minimize shrink at internal and external levels.
Education
Business -
University of Connecticut-Avery Point
Groton, CTSkills
- Retail Management
- Loss prevention strategies
- Retail operations
- Merchandising
- Profit & Loss
- Process Improvement
- Talent Development
- Succession Planning
- Team Management
- Performance evaluation
- Conflict resolution
- Interviewing
- Schematics
- Planograms
- System Optimization
- Microsoft Excel
- Windows
- Customer service
- Management
- Streamlining processes
- Operational metrics
- Performance analysis
- Customer relationship management
- Team leadership
- Visual merchandising
- Problem solving
- Effective communication
- Organizational management
- Sales strategies
- Workflow optimization
- Workforce management
- Staff development
Timeline
Operations Manager
Kohl's Stores
01.2025 - Current
Merchandising Supervisor
Kohl's
12.2022 - Current
Store Manager
ALDIs Inc
08.2014 - 12.2022
Front Manager
Kroger Stores
02.2012 - 07.2014
Business -
University of Connecticut-Avery Point