Aaron Weiss-Trojan
Avon Lake,OH
Summary
Energetically contributed to Plum Asian Fare and Sushi by providing top notch customer service and expertly handling guest engagements, leading to a significant increase in guest satisfaction. Skilled in complaint resolution and proficient in using ordering software, my focus on safety and positive guest interactions as a Pool Lifeguard at Avon Lake Parks and Recreations further showcases my dedication to working hard.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Plum Asian Fare and Sushi
Avon Lake, OH
12.2022 - 12.2024
- Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection.
- Took accurate food and drink orders, using an ordering software system.
- Provided excellent service to a high volume of daily customers.
- Delivered food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
Pool Lifeguard
Avon Lake Parks and Recreations
Avon Lake, OH
06.2022 - 07.2023
- As a Pool lifeguard, I maintained a calm environment in and out of the water
- Also, as a lifeguard, one of my tasks was to monitor swimmers and make sure that they were physically capable of swimming or diving wherever they were.
- Conducted safety checks on pool equipment and facility grounds to ensure guest safety.
- Interacted positively with guests by answering questions about the pool facility or offering advice on aquatic activities.
Education
Bachelor of Science - Geology
Ohio State University
Newark, OH06-2028
High School Diploma -
Avon Lake High School
Avon Lake, OH06-2024
Skills
- Guest engagement
- Courteous demeanor
- Complaint resolution
- Customer service
Affiliations
- Boy Scouts (12 Years)
- Marching Band (4 Years)
Accomplishments
- Eagle Scout
- Band President of Local Band
Certification
- First Aid Certified
- Lifeguard Certified
References
References available upon request.
Timeline
Restaurant Waiter
Plum Asian Fare and Sushi
12.2022 - 12.2024
Pool Lifeguard
Avon Lake Parks and Recreations
06.2022 - 07.2023
Bachelor of Science - Geology
Ohio State University
High School Diploma -
Avon Lake High School