Energetic Job Title dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Western Dental & Orthodontics
Tucson, AZ
06.2024 - Current
Coordinated patient appointments and managed scheduling to enhance clinic efficiency.
Developed and implemented patient intake processes, improving data accuracy and workflow.
Collaborated with dental teams to streamline communication and optimize patient care delivery.
Provided training and mentorship for new staff on office procedures and patient management systems.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Delivered excellent patient experiences and direct care.
Correctional officer
Pima County Sheriff's Department
Tucson, AZ
03.2024 - 05.2024
Notified management of any security issues within the facility, ensuring that security protocols were being followed
Provided 24-hour supervision and security of [x] inmates at a medium-security jail
Improved inmate morale by facilitating team-building exercises, communication initiatives, and tailoring break times and work schedules for the inmate population
Lab Technician
EYEGLASS WORLD
Tucson, AZ
10.2022 - 10.2023
Cut, grind, edge and finish lenses according to specifications provided by dispensing opticians, optometrists and ophthalmologists. make final Adjustments to glasses as well, Operate laboratory equipment.
Manager of Operations
FUNTASTICKS FAMILY FUN PARK
Tucson, AZ
06.2020 - 08.2022
My Responsibilities were overseen 20 staff members, make schedules and made sure customers were satisfied and happy. Handling expenses and managing budgets, Ordering supplies, Monitoring performance and initiating action to strengthen results
Education
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Amphitheater high school
Skills
Customer service, Time management, Communication skills, English, Leadership, Bilingual, Computer literacy