Aaron C. Ferrer
Murfreesboro,TN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Cracker Barrel Old Country Store
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Volunteer
Ark of Cleveland Animal Shelter
06.2020 - 07.2020
- Assisted with the maintenance, and care of animals
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Front Service Clerk
Publix Super Market
06.2023 - Current
- To both employees, and to management.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Advised guests about available products and services to meet individual needs.
- Maintained transaction security by verifying payment cards against identification.
Education
BBA - Marketing
Middle Tennessee State University
Murfreesboro, TN05.2024
Associate of Science - Marketing
Cleveland State Community College
Cleveland, TN05.2022
Skills
- Outcomes Tracking
- Facilitating Change
- Technical Proficiency
- POS Deletions
- Role Modeling
- Administration and Reporting
Certification
Dale Carnegie Certified
Hobbies
Cooking. Weight training, and reading
Languages
American sign language
Limited Working
Timeline
Front Service Clerk
Publix Super Market
06.2023 - Current
Volunteer
Ark of Cleveland Animal Shelter
06.2020 - 07.2020
Shift Leader
Cracker Barrel Old Country Store
BBA - Marketing
Middle Tennessee State University
Associate of Science - Marketing
Cleveland State Community College