Abakar Hisseine
Hockley,TX
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Manager
Bokoye.inc
Hockley, TX
01.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Trained employees on additional job positions to maintain coverage of roles.
Airport Passenger Service Agent
Hassan djamous
N’Djamena, Chad
02.2021 - 12.2021
- Greeted passengers and assisted with check-in procedures.
- Provided boarding passes and luggage tags to customers.
- Ensured compliance with safety regulations and airline policies.
- Assisted passengers in making flight connections.
- Verified identification documents of passengers.
Census Enumerator
Census Bureau
Jersey City, New Jersey
06.2020 - 09.2020
- Conducted door-to-door surveys to collect data from households and individuals.
- Organized, managed and tracked survey responses in an efficient manner.
- Verified accuracy of collected information and updated records accordingly.
- Explained the purpose and importance of participating in the census program to respondents.
- Collaborated with team members to ensure that all areas were properly surveyed during enumeration period.
Education
Bachelor of Science - Business Management
New Jersey City University
Jersey City, NJ05-2020
Associate of Science - Business Administration
Essex County College
Newark, NJ05-2015
Some College (No Degree) - Business Seminary
University of Houston - Clear Lake
Houston, TXSkills
- Operations Management
- Verbal and written communication
- Time Management
- Complex Problem-Solving
- Team Leadership
- Business Administration
- Performance Management
Timeline
Manager
Bokoye.inc
01.2022 - Current
Airport Passenger Service Agent
Hassan djamous
02.2021 - 12.2021
Census Enumerator
Census Bureau
06.2020 - 09.2020
Bachelor of Science - Business Management
New Jersey City University
Associate of Science - Business Administration
Essex County College
Some College (No Degree) - Business Seminary
University of Houston - Clear Lake