Abanise Odunfa
Houston,TX
Summary
Customer-focused General Manager accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Houston, TX
12.2023 - Current
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Educated customers on menu items, product ingredients and nutritional values.
- Organized and restocked supplies to support operations and team productivity.
- Brewed and served coffee and tea with preferred add-ins.
- Stocked shelves and cases with new or transferred items.
- Restocked kitchen supplies including food products and utensils.
- Scrubbed and polished counters to remove debris and food.
- Resolved customer complaints in a professional manner.
- Served food quickly for positive guest experiences.
General Manager
Makadel
Houston, TX
02.2021 - 10.2023
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Designed sales and service strategies to improve revenue and retention.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Education
High School Diploma -
TrustyChild School
Lagos07-2020
Some College (No Degree) -
Houston Community College
Houston, TXSkills
- Health Code Compliance
- Safe Food Handling
- Customer Service
- Food Running
- Drive-Thru Operations
- Customer Engagement
- Order Management
- Salesmanship
- Company Standards
- Time Management
Certification
- Food Handling
Affiliations
- Graphics Design
- Video Gaming
- Traveling
References
References available upon request.
Timeline
Crew Member
McDonald's
12.2023 - Current
General Manager
Makadel
02.2021 - 10.2023
High School Diploma -
TrustyChild School
Some College (No Degree) -
Houston Community College