Abbani Leiter
Ocala,FL
Summary
Customer-focused professional with experience in customer service, restaurant operations, and retail sales. Demonstrates strong communication, teamwork, and multitasking skills while consistently enhancing customer experiences. Adaptable in fast-paced environments, maintaining organization and efficiency to support team objectives.
Overview
1
1
Certification
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Expeditor
The New Wolfy’s of Ocala
Ocala, FL
07.2026 - Current
- Monitored ticket flow during busy shifts, facilitating efficient service and minimizing wait times.
- Coordinated food orders between kitchen and dining room, ensuring timely delivery and customer satisfaction.
- Checked completed plates for order accuracy, reducing errors and enhancing guest experience.
- Communicated special requests and changes to cooks and servers clearly.
- Organized expo station for fast access to menus, tickets, and garnishes.
- Restocked condiments and supplies at The New Wolfy's of Ocala to maintain service efficiency.
- Resolved missing items and order mismatches before delivery to tables.
- Maintained a clean expo area following New Wolfy's of Ocala standards.
Server
Chili's Restaurant
Tupelo, Mississippi
06.2025 - 01.2026
- Greeted Chili's guests and guided them through menu selections
- Took orders from customers accurately and in a timely manner.
- Delivered entrees and beverages following Chili's service standards
- Checked guest satisfaction and addressed dining concerns promptly
- Provided excellent customer service to ensure satisfaction.
- Coordinated with kitchen staff on order timing and special requests
- Processed payments using point-of-sale system
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Associate
Hibbet Sports
Pontotoc, Mississippi
08.2024 - 06.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with athletic footwear, apparel, and equipment selections.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered product questions and explained features to shoppers.
- Processed sales transactions using point-of-sale register systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Replenished merchandise and maintained Hibbett Sports floor displays.
- Maintained cleanliness of sales floor, stocked, and ready for customers.
- Sorted and arranged fitting rooms for customer use and returned items to proper sales areas.
- Followed loss prevention procedures during daily store operations.
Education
High School
Pontotoc High School
Pontotoc, Mississippi 08.2021 - 05.2025
Skills
Customer-focused professional with experience in customer service, restaurant operations, and retail sales Demonstrates strong communication, teamwork, and multitasking skills while consistently enhancing customer experiences Adaptable in fast-paced environments, maintaining organization and efficiency to support team objectives
Customer-focused professional with experience in customer service, restaurant operations, and retail sales Demonstrates strong communication, teamwork, and multitasking skills while consistently enhancing customer experiences Adaptable in fast-paced environments, maintaining organization and efficiency to support team objectives
Certification
- SafeStaff/ServeSafe
Timeline
Expeditor
The New Wolfy’s of Ocala
07.2026 - Current
Server
Chili's Restaurant
06.2025 - 01.2026
Sales Associate
Hibbet Sports
08.2024 - 06.2025
High School
Pontotoc High School
08.2021 - 05.2025