Abbey Furchtsam
Machesney Park ,IL
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in enhancing customer satisfaction through effective team collaboration and personalized assistance. Known for reliability and a strong work ethic, I efficiently managed inventory and trained staff, ensuring operational excellence and a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier/customer Service
By the Dozen
12.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash register operations, ensuring balance at shift end.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Manger
Walmart
01.2022 - 09.2023
- Assisted customers with bagging groceries efficiently, ensuring a positive shopping experience.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Maintained cleanliness and organization of bagging area to enhance operational efficiency.
- Adapted quickly to various customer needs, providing personalized service and support.
- Trained new staff on proper bagging techniques and customer service standards.
- Monitored inventory levels of bags and supplies, alerting management as needed for restocking.
- Enhanced customer satisfaction by efficiently bagging groceries and assisting with loading items into vehicles.
Education
Diploma -
Hononegah High School
Rockton, IL2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
Timeline
Cashier/customer Service
By the Dozen
12.2023 - Current
Customer Service Manger
Walmart
01.2022 - 09.2023
Diploma -
Hononegah High School