Abbey Konecky
Lincoln,NE
Summary
Goal-oriented individual with experience in greeting high-volume of customers and recommending merchandise based on individual preferences. Skilled at creating displays to promote higher sales, completing cash register transactions and creating a positive customer environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
05.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash register transactions efficiently while adhering to company policies and ensuring accuracy in all transactions.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by organizing items on shelves and racks for customer purchase.
- Helped customers locate merchandise and checked store system for items at other stores.
- Engaged with customers to build a positive relationship and loyalty.
Assistant Manager
Rue21
06.2020 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduled daily shift positions to ensure proper store coverage.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored the cash, debit and credit card receipts for the store deposit records to ensure accurate bookkeeping.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock and address any discrepancies.
Team Member
Yogurtini
01.2019 - 06.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Approached customers to try the free samples of the frozen yogurt.
- Operated cash register to take payments.
- Worked different stations to provide full coverage for the store.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Lincoln Southeast High School
Lincoln, NE12.2020
Skills
- Customer Service
- Detail Oriented
- Multitasking
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Critical Thinking
- Outgoing Personality
- Cash Handling
Timeline
Sales Associate
H&M Hennes & Mauritz
05.2022 - 12.2023
Assistant Manager
Rue21
06.2020 - 05.2022
Team Member
Yogurtini
01.2019 - 06.2020
High School Diploma -
Lincoln Southeast High School