Abbey McDonald
Wolcott,CT
Summary
Driven professional with a proven track record in customer service and sales, notably at Alo Yoga. Excelled in building customer relationships and implementing effective sales strategies, enhancing client satisfaction and loyalty. Skilled in problem-solving and teamwork, adept at managing multiple tasks to drive results and improve sales outcomes.
Overview
1
1
year of professional experience
Work History
Sales Associate
Alo Yoga
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Receptionist
Salon C Cuts and Co.
04.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma -
Wolcott High School
Wolcott, CTSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Client Service
- Sales expertise
- Product Sales
- Sales Strategies
- Sales Training
- Client Account Management
Timeline
Sales Associate
Alo Yoga
01.2024 - Current
Receptionist
Salon C Cuts and Co.
04.2023 - 01.2024
High School Diploma -
Wolcott High School