Abbey Monroe

Corner Bakery

11.2021 - 06.2022

Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Responded promptly to requests for assistance, spills and customer inquiries.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Addressed customer needs and made product recommendations to increase sales.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Worked closely with shift manager to meet challenges and handle customer concerns.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Proactively stocked, tagged and displayed merchandise.

Summary