ABBEY SPECK
Sioux City,IA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
SHIFT MANAGER/BARTENDER/CERTIFIED TRAINER
Old Chicago Pizza & Taproom.
01.2018 - Current
- Manage and ensure the success of the restaurant while overseeing all aspects of the store.
- Lead all staff members while in a fast-paced environment to provide guests with first-rate customer service, and ensure smooth business operations.
- Handling and processing money during shifts including credit, debit, and cash payments.
- Making sure all employees are properly paid, handling any store cash deposits, and keeping all registers accurately balanced.
- Directed and led employees and team members on effective operations, methods and procedures.
- Providing a first class bar experience and giving expert quality beverage recommendations to customers.
CERTIFIED TRAINER/SERVER/EVENT COORDINATOR
CRAVE American Kitchen & Sushi Bar.
01.2017 - 01.2018
- Started as a server and quickly excelled to a training position from consistently demonstrating excellence.
- Train new employees to uphold company standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Organized special events such as holiday sales or promotional campaigns.
CREDIT CARD SPECIALIST
First PREMIER Bank and PREMIER Bankcard.
01.2016 - 01.2017
- Utilized effective sales/negotiating skills to acquire applications and up-front fees.
- Analyzed and verified financial information to ensure accuracy of application data.
- Reviewed customer applications for credit card approval.
- Processed new account requests, including obtaining necessary documents from clients.
- Provided guidance to customers on how to use their credit cards responsibly and effectively.
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
Education
ASSOCIATES DEGREE IN ELEMENTARY EDUCATION -
Northeast Community College.
HIGH SCHOOL DIPLOMA -
North High School.
Skills
- Management
- Customer support
- Adaptability
- Organized
- Self-Motivated
- Detail Oriented
- Typing proficiency
Timeline
SHIFT MANAGER/BARTENDER/CERTIFIED TRAINER
Old Chicago Pizza & Taproom.
01.2018 - Current
CERTIFIED TRAINER/SERVER/EVENT COORDINATOR
CRAVE American Kitchen & Sushi Bar.
01.2017 - 01.2018
CREDIT CARD SPECIALIST
First PREMIER Bank and PREMIER Bankcard.
01.2016 - 01.2017
ASSOCIATES DEGREE IN ELEMENTARY EDUCATION -
Northeast Community College.
HIGH SCHOOL DIPLOMA -
North High School.
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