Abbey Williamson
Costa Mesa,CA
Summary
Communications major with an emphasis in Public Relations, bringing hands-on experience in retail management and fashion merchandising. Proven success as an assistant manager at a high-volume buy-sell-trade store, excelling in staff training, sales strategy, trend forecasting, and customer relations. Adept at evaluating apparel based on brand value, social media marketing, and staff recruitment and scheduling. Passionate about sustainability, fashion, and delivering curated customer experiences
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Crossroads Trading Co
05.2022 - Current
- Oversee daily operations of a high-volume buy-sell-trade clothing store, helping to drive sales and maintain merchandising standards
- Train and lead a high-performing sales team, fostering a culture of excellent customer service
- Evaluate and price secondhand apparel and accessories based on current fashion trends and brand desirability to maximize resale potential
- Handle customer issues with professionalism and efficiency, resolving concerns to maintain strong client relationships
- Manage interviews, onboarding, scheduling, and performance evaluations to ensure consistent staffing and productivity
- Plan and supervise store operations to meet financial goals and quality benchmarks
E-Commerce Shop Owner
Depop
01.2017 - Current
- Individually source vintage and second-hand goods, maintaining expert knowledge on fashion trends and designer and contemporary brands
- Develop and execute strategies to drive sales, optimize pricing, and increase revenue
- Optimize product listings for search engine visibility, enhancing impressions and store traffic
- Analyze customer trends and leverage insights to improve the overall online shopping experience
- Achieved 300+ 5-star reviews, consistently maintaining high customer satisfaction and loyalty
Daycare Assistant
Carden Hall
02.2019 - 03.2020
- Supervised and engaged children between the ages of 5 and 14, fostering a safe and enjoyable environment
- Enforced rules and managed behavior through developmentally appropriate discipline
- Promoted learning and social development through structured and unstructured playtime
- Built constructive and open relationships with families with forthright yet friendly communication
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton, CA08-2025
Skills
- Interviewing and staff development
- Retail operations
- Scheduling, planning, and team leadership
- Customer relations and conflict resolution
- Inventory management
- Luxury brand authentication
- Secondhand apparel evaluation and buying
- Fashion trend analysis and brand knowledge
- Social media marketing and content creation
Timeline
Assistant Store Manager
Crossroads Trading Co
05.2022 - Current
Daycare Assistant
Carden Hall
02.2019 - 03.2020
E-Commerce Shop Owner
Depop
01.2017 - Current
Bachelor of Arts - Communications
California State University, Fullerton
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