Abbie Shorter
Ocean Ciry,MD
Summary
Dynamic and enthusiastic worker with a strong work ethic and exceptional customer service skills, cultivated from her many years in the service industry at different types of restaurants. Proven ability to engage guests and manage cash handling efficiently, while consistently upselling menu items to enhance revenue. Committed to delivering memorable dining experiences through attentive service and effective teamwork.
Overview
2026
2026
years of professional experience
Work History
Server
The Cheesecake Factory Restaurant
Bartender
Dillons Restaurant and Bar
01.2025 - 08.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Dillons Restaurant and Bar
09.2023 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Starbucks
10.2020 - 08.2022
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Server, Foodrunner
Tequila Mockingbird
06.2018 - 08.2022
Education
Bachelor of Arts - Music
Berklee College of Musid
Boston, MA05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Enthusiastic Personality
Timeline
Bartender
Dillons Restaurant and Bar
01.2025 - 08.2025
Server
Dillons Restaurant and Bar
09.2023 - 08.2025
Barista
Starbucks
10.2020 - 08.2022
Server, Foodrunner
Tequila Mockingbird
06.2018 - 08.2022
Server
The Cheesecake Factory Restaurant
Bachelor of Arts - Music
Berklee College of Musid
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