Abbigail Mack
Glyndon,MN
Summary
Key Carrier at Homegoods in West Fargo, ND with expertise in store operations, staff training, merchandising, and customer service. Proficient in inventory management, team building, and resolving conflicts through active listening. Adept at multitasking, problem-solving, and providing a positive work environment through effective leadership.
Overview
7
7
years of professional experience
Work History
KEY CARRIER
Homegoods
West Fargo, ND
10.2018 - Current
- Trained and supervised staff on product knowledge, merchandising and customer service techniques.
- Resolved conflicts between customers or employees through active listening techniques.
- Exhibited proficiency in multi-tasking, inventory management, and store operations.
Education
HIGH SCHOOL DIPLOMA - undefined
Perham High School
Perham, MN05.2013
Skills
- Store operations
- Customer service
- Customer service management
- Staff training and development
- Team building
- Opening and closing
- Willingness to learn
- Multitasking and prioritizing
- Attention to detail
- Team leadership
- Customer engagement
- Adaptability
- Leadership development
- Product knowledge
- Delegation
- Loss prevention strategies
- Workplace safety
- Training and mentoring
- Team training and development
- Alarm systems
- Sales coaching
- Store recovery processes
- Teamwork
- Problem-solving
- Time management
- Self motivation
- Decision-making
- Inventory and stocking
- Staff motivation
Awards
Associate of the quarter- 3 times
References
Alicia Andersen
701-799-0934
Fargo Roofing and Siding
aandersen303@gmail.com
Alyssa Flowers
701-793-0332
Homegoods Coordinator
ajayflo@live.com
Hannah Moore
928-208-5064
Homegoods associate
hannahmoore928@gmail.com
Timeline
KEY CARRIER
Homegoods
10.2018 - Current
HIGH SCHOOL DIPLOMA - undefined
Perham High School