Abbigail Smith
Dawsonville,GA
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Northeast Medical Center
Dawsonville , GA
09.2023 - Current
- Processed referrals for specialist visits or diagnostic tests.
- Maintained a clean work environment by adhering to infection control protocols.
- Provided guidance to patients regarding their care plan or treatment options.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Verified insurance coverage for each patient visit.
- Collected payments from patients for services rendered.
- Prepared patient charts prior to each appointment.
- Managed medical records using an electronic health record system.
Regional Director
GA Mountains YMCA
Gainesville, GA
04.2019 - 05.2023
- Led regular training sessions on new products and services for regional staff members.
- Established effective communication channels between regional offices, district managers, and corporate headquarters.
- Collaborated with team members in developing best practices to support company objectives.
Education
Associate of Arts - Social Work
University of North Ga
Dahlonega, GA12-2024
Bachelor of Arts - Social Work
Maryville University of Saint Louis
St. Louis, MOSkills
- Patient care
- Medical terminology
- Data entry
- Effective communication
- HIPAA compliance
- Managing patient records
- Computer skills
- Team leadership
- Team collaboration
- Prior authorization requests
- Patient referrals
- Front desk management
- Appointment scheduling
- Patient charting
- Cleaning and sanitizing
Timeline
Medical Office Assistant
Northeast Medical Center
09.2023 - Current
Regional Director
GA Mountains YMCA
04.2019 - 05.2023
Associate of Arts - Social Work
University of North Ga
Bachelor of Arts - Social Work
Maryville University of Saint Louis