Professional Summary
Overview
Work History
Education
Skills
Timeline

abby Austin

Kroger
Bromley
4
years of professional experience

Results-driven retail professional skilled in implementing effective merchandising strategies and inventory control measures. Adept at fostering team collaboration and monitoring KPIs to identify improvement areas, aiming to optimize store performance and enhance customer experience.

Work History

Assistant Store Leader

1 Year 7 Months
Kroger | 01.2025 - Current
  • Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
  • Implemented merchandising strategies to enhance product visibility and drive sales performance.
  • Executed inventory management processes, maintaining stock levels and minimizing discrepancies.
  • Supported team training initiatives, fostering a collaborative environment among staff members.
  • Monitored KPIs regularly, identifying areas of improvement and implementing effective solutions.
  • Implemented inventory control measures to reduce shrinkage and improve store profitability.
  • Collaborated with cross-functional teams on projects aimed at improving overall store performance and customer experience.

Sales Associate, Women's Shoes

2 Years
Dillard's | 11.2022 - 11.2024

● Established professional relationships with customers, building a regular clientele and driving repeat purchases through education and maximized interactions.

● Establish professional relationships with customers to build regular clientele. As a commission based department, educating customers and maximizing interactions to create repeat purchases

● Provided superior customer service through effective inventory management and personalized assistance in locating desired products.

● Aided in merchandising sales floor by completing weekly stock responsibilities and conducting inventory audits.

● Ensured understanding of current promotions and product offerings to enhance customer engagement.

● Maintain knowledge on products, policies and promotions

Education

Bachelor of Science - Political Science

University of Cincinnati | Cincinnati, OH | 12-2024

Skills

Store operations
Customer loyalty and retention
Inventory management
KPI tracking
Strategic sales
Team development
Task delegation

Timeline

Assistant Store Leader

Kroger
01.2025 - CurrentRead More

Sales Associate, Women's Shoes

Dillard's
11.2022 - 11.2024Read More

University of Cincinnati

Bachelor of Science from Political Science
Read More
abby Austin