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Account Manager - State Farm Agent Team Member

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NC Property & Casualty License- August 2023

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Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. Resourceful Independent Insurance Agent known for high productivity and efficient task completion. Skilled in risk assessment, policy customization, and client relationship management. Excel at communication, problem-solving, and adaptability, ensuring effective client service and satisfaction.

 Highly motivated, customer-focused professional with over 10 years of experience in the insurance industry and 20 years in education. Proven expertise in delivering exceptional service, managing operations, and fostering organizational efficiency. Adept at policy management, claims processing, and client relationship building through excellent communication and problem-solving skills. Experienced in coordinating schedules, managing data, and preparing documents with precision and timeliness. Detail-oriented and organized, with a deep understanding of complex processes, technology utilization, and stakeholder engagement. Dedicated to exceeding expectations and driving success in dynamic environments. Skills Excellent verbal and written communication skills Strong knowledge of insurance products and industry regulations Proficient in customer relationship management (CRM) software Exceptional problem-solving and conflict resolution abilities Detail-oriented with a high level of accuracy in data entry Individualized Instruction: Expertise in designing and delivering personalized learning strategies tailored to diverse student needs and abilities. Behavioral Management: Proficient in implementing positive behavior support plans and classroom management techniques to foster a productive learning environment. Collaboration and Teamwork: Skilled in working with multidisciplinary teams, including parents, therapists, and other educators, to ensure a cohesive approach to student development. 

A dynamic Independent Insurance Agent at Freedom Brokers Insurance, I excelled in enhancing client satisfaction and exceeding sales targets through expert policy analysis and exceptional customer service. Leveraging organizational skills and a goal-oriented mindset, I significantly boosted sales revenue and client retention, establishing robust professional relationships and mastering insurance products and regulations.

Independent Insurance Agent with background in developing customized insurance policies based on individual client's needs. Strong understanding of market trends, risk management principles, and regulatory compliance. Highly skilled in fostering relationships with clients to drive business growth. Previously implemented effective sales strategies that enhanced customer satisfaction and retention rates. By working in many different fields, Ive acquired skills needed to provide excellent communication and a high level of personal interactions with others. I am a quick learner with a drive to achieve the knowledge necessary to become successful in any line of work.

I strive to be a well-disciplined and dedicated Marketing and Management student at Idaho State University, graduating in 2025, I deliver a strong work ethic and a commitment to excellence in my academic and professional endeavors. While working at The Sandpiper was my first introduction into working in and around all kinds of people and learning to have communication skills, I have excelled at doing this while being an Independent Insurance Agent. Doing so has allowed me to develop and maintain relationships with customers and coworkers. Additionally, in past positions with Dykman Construction Inc. and experience in landscaping, I have cultivated my physical endurance and adaptability. In my role as a Community Development Intern at Idaho Central Credit Union, I contributed to event coordination, account sales, and vehicle maintenance, further enhancing my organizational and interpersonal skills. With proficiency in computer applications and a keen interest in marketing, accounting, and corporate management, I am eager to employ my skills and experiences to tackle new professional challenges and drive success.

Abby Christenberry

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Independent Insurance Agent

Floral Assistant

Kennel Assistant

Education

Associate of Arts -

High School Diploma -

Skills

NC Property & Casualty License- August 2023

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Independent Insurance Agent

Kennel Assistant

Floral Assistant

High School Diploma -

Associate of Arts -

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