- Hiking
- Kayaking
- Camping
- Cooking
- Drawing and Painting
- Photography
- Swimming
- Animal Care
Abby Condon
Sycamore,IL
Summary
Dynamic professional with a proven track record in customer service and animal care, exemplified during roles at Bath & Body Works and Tails Humane Society. Skilled in POS systems and pet handling, I've elevated staff performance and enhanced adoption rates through outstanding service and empathy. Expert in managing transactions and animal welfare with integrity and a collaborative spirit.
Overview
2
2
years of professional experience
Work History
Cashier
Bath & Body Works
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adoption Counselor
Tails Humane Society
10.2023 - Current
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
- Educated visitors and staff on proper animal care and handling.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Reset procedure rooms between appointments and disinfected equipment.
Animal Technician
Tails Humane Society
08.2022 - Current
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Trained new staff and volunteers on animal care protocols, elevating overall team competency.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Education
High School Diploma -
Sycamore High School
Sycamore, IL05-2023
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Money handling
- POS systems
- Staff training
- Safety protocols and procedures
- Managing paperwork
- Adoption counseling
- Proper chemical handling
- Pet handling
Interests
Timeline
Cashier
Bath & Body Works
05.2024 - Current
Adoption Counselor
Tails Humane Society
10.2023 - Current
Animal Technician
Tails Humane Society
08.2022 - Current
High School Diploma -
Sycamore High School
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