Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Abby Gotfraind

Orlando,Florida

Summary

High-performing, results-driven sales professional with a strong track record of exceeding targets in competitive, metric-focused environments. Recognized as a VIP Sales Performer for two consecutive months for consistent top-tier performance. Skilled in building client relationships, delivering persuasive presentations, negotiating, and handling objections. Experienced in recruiting, training, and mentoring peers while maintaining strong individual sales results. Seeking to transition into pharmaceutical sales to apply sales expertise, relationship-building ability, and competitive drive in a consultative healthcare environment.

Overview

6
6
years of professional experience

Work History

Server

Cracker Barrel
Leesburg, FL
06.2020 - Current
  • Provided high-quality customer service in fast-paced environment, enhancing guest satisfaction during peak shifts
  • Executed professionalism and efficiency while multitasking under pressure, ensuring seamless service delivery
  • Resolved customer concerns promptly to ensure a positive guest experience
  • Honed communication and interpersonal skills through daily interactions with diverse customers and team members, fostering positive relationships
  • Demonstrated reliability, adaptability, and teamwork in a customer-focused setting

Supervisory Agent Manager

American Income Life Insurance
10.2024 - 06.2025
  • Conducted virtual sales presentations, building client relationships that generated referrals and enhanced customer satisfaction
  • Consistently met and exceeded sales goals in a competitive remote sales environment
  • Recruited, trained, and mentored new team members while supporting team growth and performance
  • Developed communication and persuasion skills through daily client interactions, fostering relationship-building with clients
  • Recognized as a VIP Sales Performer for two consecutive months based on outstanding sales production and performance metrics
  • Managed scheduling and follow-up communications for client accounts, ensuring detail-oriented organization and timely responses

Education

Bachelor of Science - Legal Studies

University of Central Florida
Orlando, FL
05-2026

Associate of Arts - Psychology

Lake Sumter State College
Leesburg, FL
12-2023

Skills

  • Customer service
  • Client communication
  • Relationship building
  • Fast-paced multitasking
  • Organization and time management
  • Team collaboration
  • Virtual communication platforms
  • Microsoft Word
  • Microsoft PowerPoint
  • Account management
  • Lead generation
  • Recruitment mentorship
  • Public speaking

Awards

  • Dean’s List recipient (4 semesters)
  • Graduated Summa Cum Laude

Timeline

Supervisory Agent Manager

American Income Life Insurance
10.2024 - 06.2025

Server

Cracker Barrel
06.2020 - Current

Bachelor of Science - Legal Studies

University of Central Florida

Associate of Arts - Psychology

Lake Sumter State College
Abby Gotfraind