Abby Neilson
Cave Creek,AZ
Summary
Highly organized and efficient executive assistant known for high productivity and efficient task completion. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Excels in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Executive Assistant
Diligent Management
Phoenix, AZ
05.2023 - Current
- Managed weekly invoices, reports and proposals.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed the opening and initial operations of a second location for a liquidation auction house.
- Operated the auction website and created 12-20 auctions weekly.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored staff performance and addressed issues.
- Managed weekly budgeting and forecasting.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed inventory levels to meet demand.
Divemaster
Cozumel Dive School
Cozumel, Quintana Roo, MX
10.2018 - 07.2021
- Managed the organization of guests and their gear during simultaneous boat launches.
- Explained equipment operating and safety procedures to clients and new divers.
- Maintained detailed records of dive logs and equipment rentals.
- Assisted with emergency rescue operations when necessary.
- Delivered group lectures and hands-on demonstrations to instruct students.
- Monitored diver behavior to prevent accidents or violations of regulations.
Hairstylist
Self Employed Stylist
Nappanee, IN
04.2012 - 08.2020
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Tracked inventory of supplies used for styling services.
- Participated in team discussions regarding marketing strategies for the salon.
- Responded to customer inquiries by phone, email, and in person.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Educated clients on proper home hair care maintenance techniques.
Shipping and Receiving Associate
Heartfelt Creations
Goshen, IN
04.2017 - 10.2018
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Monitored stock levels on an ongoing basis to anticipate future needs for ordering purposes.
- Inspected products to ensure they met quality standards prior to shipment.
- Pulled, packed and shipped products for customer orders.
- Organized warehouse space for efficient storage of goods.
- Packaged warehouse-made products into branded packaging.
- Operated cutting press and rubber oven press machines.
Education
Associate of Science - Business Administration
Indiana Wesleyan University
Marion, IN04-2014
Real Estate Sales License -
Raise The Bar Real Estate School
Scottsdale, AZ10-2021
Skills
- Document handling
- Customer service
- MS Office suite
- File organization
- Schedule management
- Office administration
- Travel arrangements
Affiliations
- Loves to stay active with yoga, gym, and outdoor adventures.
- Passionate about design, DIY projects, travel, and my two rescue dogs and cat.
- Enjoys learning more about living a holistic lifestyle, languages, and other creative pursuits.
References
References available upon request.
Timeline
Executive Assistant
Diligent Management
05.2023 - Current
Divemaster
Cozumel Dive School
10.2018 - 07.2021
Shipping and Receiving Associate
Heartfelt Creations
04.2017 - 10.2018
Hairstylist
Self Employed Stylist
04.2012 - 08.2020
Associate of Science - Business Administration
Indiana Wesleyan University
Real Estate Sales License -
Raise The Bar Real Estate School