Summary
Overview
Work History
Education
Skills
References
Timeline
Director Of Operations

Kimberly Teteris

Psymed Solutions
McKinney,TX
Kimberly Teteris
18
Years of experience

Operations leader with experience in executive support, employee onboarding, training, and staff coordination. Skilled in budget tracking, supply procurement, and professional communication. Improves workflows to enhance team performance while maintaining compliant operations and accurate documentation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Executive Assistant

7 Months
Psymed Solutions | Plano, Texas | 03.2026 - Current
  • Directed recruiting, onboarding, and training processes to enhance team integration and support clinic operations. Managed vendor relations with drug representatives, facilitating effective communication through scheduled meetings and lunches. Coordinated payroll, billing, employee engagement, and retention initiatives while supporting supply procurement and executive meetings.
  • Managed confidential correspondence, reports, and records for mental health operations.

Director of Operations

2 Years 4 Months
Heavenly Light Christian Academy | Prosper , TX | 08.2023 - 12.2025
  • Supported daily academy operations for christian education programs and staff coordination.
  • Coordinated admissions, enrollment, and parent communication to streamline processes across academy departments.
  • Facilitated scheduling and training for support staff to clarify performance expectations and improve operational efficiency.
  • Handled facility upkeep and campus safety procedures for Heavenly Light Christian Academy.
  • Monitored compliance with school policies, licensing standards, and religious mission requirements.
  • Assisted with budget planning, purchasing, and supply tracking for classrooms and office operations.
  • Kept budgeting records current for accurate expense tracking.
  • Developed incentive and training programs that contributed to reduced employee turnover.
  • Built training programs for new employees and existing staff members.
  • Resolved customer service concerns quickly while maintaining strong customer satisfaction.

Director of Operations/Area Mentor

4 Years 5 Months
Campus Adventures | Kyle, TX | 02.2019 - 07.2023
  • Coordinated staff schedules, coverage, and communication across campus adventures locations to ensure operational efficiency.
  • Supported daily operations for campus adventures programs, facilities, and support teams.
  • Built and maintained client relationships to support business growth and account retention.
  • Resolved customer service concerns promptly, enhancing customer satisfaction and loyalty.
  • Handled enrollment workflows, participant records, and customer service follow-up.
  • Applied safety procedures, incident reporting, and compliance checks for programs.
  • Reviewed site and department performance to improve service quality and meet regulatory requirements.
  • Delegated responsibilities to team members to optimize productivity. and set priorities and goals.
  • Assisted with training programs for new employees and current staff members.
  • Used strong verbal communication skills to engage customers and identify needs and requirements.
  • Met with assigned students individually or in small groups to provide structured organizational support and mentorship.
  • Monitored mentee progress and provided tailored feedback and guidance to facilitate academic and personal success.
  • Monitored student performance and academic progress throughout the semester.
  • Created resource materials and tools to support mentees in reaching personal and professional goals.
  • Prepared students for future educational experiences by encouraging learning opportunities and persistence through challenging tasks.
  • Observed students during classroom activities to assess performance, behavior, and social development.

Education

High School Diploma

La Cueva High School | 05-1998

Some College (No Degree) - Early Childhood Education

Texas Tech University

Directors License in Early Childhood Education-Elite Education Enterprises

Skills

Payroll management
Payroll
Multi-line phone proficiency
Office administration
Office operations
Meeting coordination
Email coordination
Onboarding training
Effective communication
Budget compliance
Document management
File organization
File organization and document handling
Document handling
Document creation
Process optimization
Detail-oriented quality control
Quality control
Compliance monitoring
Client relationship management
Social media strategy
Excel spreadsheet proficiency
Multi-line phone proficiency
Phone communication
Effective communication
Professional communication skills
Communication management
Administrative support specialist
Compliance monitoring
Quality control
Executive support
Office management
Strong problem solver
Meticulous attention to detail
Information confidentiality

References

References available upon request.

Timeline

Executive Assistant

Psymed Solutions
03.2026 - CurrentRead More

Director of Operations

Heavenly Light Christian Academy
08.2023 - 12.2025Read More

Director of Operations/Area Mentor

Campus Adventures
02.2019 - 07.2023Read More

Texas Tech University

Some College (No Degree) from Early Childhood Education
Read More

La Cueva High School

High School Diploma
Read More
Kimberly TeterisDirector Of Operations