Kimberly Teteris
McKinney,TX
Summary
Operations leader with experience in executive support, employee onboarding, training, and staff coordination. Skilled in budget tracking, supply procurement, and professional communication. Improves workflows to enhance team performance while maintaining compliant operations and accurate documentation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Psymed Solutions
Plano, Texas
03.2026 - Current
- Directed recruiting, onboarding, and training processes to enhance team integration and support clinic operations. Managed vendor relations with drug representatives, facilitating effective communication through scheduled meetings and lunches. Coordinated payroll, billing, employee engagement, and retention initiatives while supporting supply procurement and executive meetings.
- Managed confidential correspondence, reports, and records for mental health operations.
Director of Operations
Heavenly Light Christian Academy
Prosper , TX
08.2023 - 12.2025
- Supported daily academy operations for christian education programs and staff coordination.
- Coordinated admissions, enrollment, and parent communication to streamline processes across academy departments.
- Facilitated scheduling and training for support staff to clarify performance expectations and improve operational efficiency.
- Handled facility upkeep and campus safety procedures for Heavenly Light Christian Academy.
- Monitored compliance with school policies, licensing standards, and religious mission requirements.
- Assisted with budget planning, purchasing, and supply tracking for classrooms and office operations.
- Kept budgeting records current for accurate expense tracking.
- Developed incentive and training programs that contributed to reduced employee turnover.
- Built training programs for new employees and existing staff members.
- Resolved customer service concerns quickly while maintaining strong customer satisfaction.
Director of Operations/Area Mentor
Campus Adventures
Kyle, TX
02.2019 - 07.2023
- Coordinated staff schedules, coverage, and communication across campus adventures locations to ensure operational efficiency.
- Supported daily operations for campus adventures programs, facilities, and support teams.
- Built and maintained client relationships to support business growth and account retention.
- Resolved customer service concerns promptly, enhancing customer satisfaction and loyalty.
- Handled enrollment workflows, participant records, and customer service follow-up.
- Applied safety procedures, incident reporting, and compliance checks for programs.
- Reviewed site and department performance to improve service quality and meet regulatory requirements.
- Delegated responsibilities to team members to optimize productivity. and set priorities and goals.
- Assisted with training programs for new employees and current staff members.
- Used strong verbal communication skills to engage customers and identify needs and requirements.
- Met with assigned students individually or in small groups to provide structured organizational support and mentorship.
- Monitored mentee progress and provided tailored feedback and guidance to facilitate academic and personal success.
- Monitored student performance and academic progress throughout the semester.
- Created resource materials and tools to support mentees in reaching personal and professional goals.
- Prepared students for future educational experiences by encouraging learning opportunities and persistence through challenging tasks.
- Observed students during classroom activities to assess performance, behavior, and social development.
Education
High School Diploma -
La Cueva High School
Albuquerque, NM05-1998
Some College (No Degree) - Early Childhood Education
Texas Tech University
Lubbock, TXSkills
- Payroll management
- Payroll
- Multi-line phone proficiency
- Office administration
- Office operations
- Meeting coordination
- Email coordination
- Onboarding training
- Effective communication
- Budget compliance
- Document management
- File organization
- File organization and document handling
- Document handling
- Document creation
- Process optimization
- Detail-oriented quality control
- Quality control
- Compliance monitoring
- Client relationship management
- Social media strategy
- Excel spreadsheet proficiency
- Multi-line phone proficiency
- Phone communication
- Effective communication
- Professional communication skills
- Communication management
- Administrative support specialist
- Compliance monitoring
- Quality control
Timeline
Executive Assistant
Psymed Solutions
03.2026 - Current
Director of Operations
Heavenly Light Christian Academy
08.2023 - 12.2025
Director of Operations/Area Mentor
Campus Adventures
02.2019 - 07.2023
High School Diploma -
La Cueva High School
Some College (No Degree) - Early Childhood Education
Texas Tech University