Professional Summary
Overview
Work History
Education
Skills
Timeline

Abby Payne

Kroger
Layton,UT
10
years of professional experience

Dedicated sales associate with a proven track record in customer service and teamwork. Skilled in problem-solving and conflict resolution, committed to enhancing the customer experience through effective communication and rapport-building.

Work History

Sales Associate

5 Years 9 Months
Kroger | 11.2020 - Current
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Implemented visual merchandising strategies to optimize product displays and increase sales visibility.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Maintained accurate inventory levels through diligent stock management and organization.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Cashier

7 Months
Chevron | 04.2019 - 11.2019
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
  • Assisted in training new cashiers on operational procedures and systems.

Referee

1 Year 10 Months
Layton City Recreation | 03.2016 - 01.2018
  • Enforced game rules consistently to maintain fair play and sportsmanship.
  • Evaluated player performance, providing constructive feedback to enhance skills and teamwork.
  • Coordinated with coaches and players to address concerns, ensuring smooth game operations.
  • Oversaw match flow by managing time effectively, contributing to an organized sporting environment.

Education

Associate of Science - Psychology

Weber State University | Ogden, UT | 05-2021

High School Diploma

Layton High School | Layton, UT | 05-2019

Skills

Customer service
Problem-solving skills
Time management
Sales techniques
Teamwork and collaboration
Relationship management
Conflict resolution

Timeline

Sales Associate

Kroger
11.2020 - CurrentRead More

Cashier

Chevron
04.2019 - 11.2019Read More

Referee

Layton City Recreation
03.2016 - 01.2018Read More

Weber State University

Associate of Science from Psychology
Read More

Layton High School

High School Diploma
Read More
Abby Payne