Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Pense

Webbers Falls,OK

Summary

Dynamic professional with a proven track record in fast-paced logistics, demonstrating strong problem-solving abilities, effective communication skills, and exceptional multitasking capabilities. Eager to transition into a new field to leverage and further hone these competencies, contributing to operational success and enhancing team efficiency. Highly motivated and tech-savvy, adept at quickly adapting to new tools and technologies while delivering outstanding customer service and fostering strong relationships. Committed to achieving excellence and consistently exceeding expectations in every endeavor.

Overview

4
4
years of professional experience

Work History

Dispatcher

Security Alarms Company
03.2025 - Current
  • Monitor residential and commercial alarm systems
  • Dispatch appropriate emergency services such as; police, fire, EMT
  • Process payments and handle account inquiries with correct documentation
  • Provide professional and calm customer service in high-pressure situations
  • Communicated with clients to provide updates on alarm status and incident resolution processes.

Daycare Assistant

Lil’ Treehouse Learning Center
11.2024 - 03.2025
  • Conduct standardized testing to assess student progress and adapt teaching methods accordingly
  • Communicated with parents, caregivers, and other educators to enhance student learning
  • Established classes for learning and physical education
  • Conducted and participated in professional development gatherings to stay current with educational practices
  • Maintain accurate records of students progress, attendance, and behavior

Cashier

Loves Travel Stop
08.2022 - 12.2024
  • Processed customer transactions accurately and efficiently
  • Calculated and processed payments such as; credit cards, cash and checks
  • Performed daily inventory checks on merchandise throughout the store
  • Informed customers on upcoming sales events they may be interested in
  • opening store credit accounts whenever possible to help grow store revenue

Education

High School Diploma -

Connors State College
01-2024

High School - undefined

Webbers Falls High School
01-2024

Skills

  • Customer service
  • Prioritizing calls
  • Problem-solving
  • Data entry
  • Decision-making
  • Active listening
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Health and safety
  • Early childhood education

Timeline

Dispatcher

Security Alarms Company
03.2025 - Current

Daycare Assistant

Lil’ Treehouse Learning Center
11.2024 - 03.2025

Cashier

Loves Travel Stop
08.2022 - 12.2024

High School - undefined

Webbers Falls High School

High School Diploma -

Connors State College