Hi, I’m
ABBY RODRIGUEZ
LCDC-I/ LPC Intern
Edinburg,USA
Summary
Proficient in client advocacy and records management, demonstrated through internships at Easterseals and South Texas Rehabilitation INC. Enhanced service delivery by implementing targeted treatment plans and outreach strategies. Experienced rehabilitation professional with expertise in counseling and personalized rehabilitation plan development, emphasizing results-driven communication and teamwork.
Overview
17
years of professional experience
1
Certification
Work History
HEB Pharmacy
Pharmacy Technician
10.2008 - Current
Job overview
- Manage filing of prescriptions, both electronically and manually
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations
- Verified accuracy of medication labels before they were dispensed to customers
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Verify prescriptions and drug labels, documents and packages
- Interpreted and processed medication orders under supervision of pharmacist
- Transmit claims to insurance companies for payment and reconciled EOBs
- Improved inventory management procedures to reduce overhead, backorders and overstock
- Answered telephones to respond to questions or requests
- Check expiration dates on medications to ensure that only unexpired products were dispensed
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients
- Received payment from customers and processed credit card transactions when necessary
- Resolved customer complaints in a timely manner while maintaining professionalism at all times
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments
South Texas Rehabilitation INC
Rehabilitation Counselor Intern
01.2024 - 05.2024
Job overview
- Vocational and medical case management
- Conducted Zoom intakes/interviews, demographic information, vocational assessments, evaluating job placement, uploads files on DOL website
- Conducted job descriptions and labor market surveys through Dictionary of Occupational Titles (DOT), aided by general online employment websites (monster.com/Indeed.com/careerbuilder.com)
- Locating resources outreach (ESL courses, Aptitude assessment centers, medical specialist, and transportation)
- Goal planning and developing treatment plans
Easterseals
Rehabilitation Counselor Intern
06.2023 - 08.2023
Job overview
- Maintained accurate records of client assessments, treatment plans, progress notes, service authorizations, according to agency protocols
- Established short-term goals for therapeutic services to encourage patient progress
- Documented and filed patient health reports and charts
- Conducted group therapy sessions and educated patients in topics relevant to individual and family member care
Education
The University of Texas Rio Grande Valley
Master of Science from Rehabilitation Counselor
05.2024
University of Rio Grande
Bachelor of Science from Psychology
01.2018
South Texas College
Associates of Arts from Social Sciences Psychology
05.2016
Skills
- Insurance Billing
- Supply Restocking
- Order Verification
- Prescription Filling
- Client Advocacy
- Client Records Management
- Client Needs Assessment
- Records Management
- Rehabilitation treatment plans
- Goal planning
- Labor Market Survey
- DOT career tool experience
- Assessment/Intake
- Resource outreach
- Job Placement
- Answer phones/emails/fax
Certification
- Certified Pharmacy Technician
- Licensed Chemical Dependency Counselor Intern
LANGUAGES
Bilingual
Fluent
LCDC Internship Certification
Licensed Chemical Dependency Counselor Intern- Control Number 70137
Effective 09/11/2024
Timeline
Rehabilitation Counselor Intern
South Texas Rehabilitation INC
01.2024 - 05.2024
Rehabilitation Counselor Intern
Easterseals
06.2023 - 08.2023
Pharmacy Technician
HEB Pharmacy
10.2008 - Current
University of Rio Grande
Bachelor of Science from Psychology
South Texas College
Associates of Arts from Social Sciences Psychology
The University of Texas Rio Grande Valley
Master of Science from Rehabilitation Counselor
Similar Profiles
Luke LathropLuke Lathrop
Pharmacy Technician at HEB PharmacyPharmacy Technician at HEB Pharmacy
Paige LeePaige Lee
Pharmacy Care Representative at HEB PharmacyPharmacy Care Representative at HEB Pharmacy
Dasheana DangDasheana Dang
Certified Pharmacy Technician II at HEB PharmacyCertified Pharmacy Technician II at HEB Pharmacy
Joe FloresJoe Flores
Interim COO at Valley Day & Night ClinicInterim COO at Valley Day & Night Clinic
Jesus GonzalezJesus Gonzalez
Solar Electrician at BechtelSolar Electrician at Bechtel