Abby Seim
New York,NY
Overview
4
4
years of professional experience
Work History
Server
Olive Garden Restaurant
05.2023 - 12.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
Coffee Barista
Starbucks
05.2023 - Current
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Ensured optimal espresso extraction and regular machine maintenance.
Head Server
Mellow Mushroom
02.2020 - 08.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Managed food resources, memorized orders, and coordinated customer service.
Assistant House Manager
Viterbo University
08.2021 - 05.2023
- Assisted in training new team members, resulting in increased productivity and overall service quality.
- Handled guest complaints professionally and efficiently, ensuring a satisfactory resolution for all parties involved.
- Welcomed touring company's to our theatre space.
Education
Bachelor of Arts - Musical Theater
Viterbo University
La Crosse, WI05.2023
Skills
- Sales techniques
- Customer service
- Teamwork abilities
- Espresso Machine Operation
Timeline
Server
Olive Garden Restaurant
05.2023 - 12.2023
Coffee Barista
Starbucks
05.2023 - Current
Assistant House Manager
Viterbo University
08.2021 - 05.2023
Head Server
Mellow Mushroom
02.2020 - 08.2022
Bachelor of Arts - Musical Theater
Viterbo University