Abby Terrell
North Ridgeville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Leader
Palm Beach Tan
05.2023 - 02.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained productive, efficient approach to all tasks.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Crew Team Member
Dairy Queen
01.2021 - 06.2023
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Observed customer purchases in line and differentiated between standard portions.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
Education
Bachelor of Science - Nursing
Lorain County Community College
Elyria, OH05.2028
Skills
- Process Improvement
- Process Analysis
- Production Scheduling
- Assigning Work
- Medical terminology
- Patient Care
- Pharmacology
Timeline
Shift Leader
Palm Beach Tan
05.2023 - 02.2024
Crew Team Member
Dairy Queen
01.2021 - 06.2023
Bachelor of Science - Nursing
Lorain County Community College