Abby Whitaker
Red Bank,TN
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
13
13
years of professional experience
Work History
Job File Coordinator
Servpro Of Chattanooga And Bradley County
11.2023 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
Server
Texas Roadhouse
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Paralegal
Spicer Rudstrom
06.2023 - 11.2023
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
Paralegal
Warren & Griffin
10.2010 - 06.2023
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Identified critical information within extensive documentation through meticulous attention to detail during document review process.
- Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
- Drafted clear and concise correspondence on behalf of attorneys to clients, opposing counsel, and court personnel.
- Used document review tools to discover and inspect records.
- Produced documents and created audio and visual media for presentation.
- Communicated pertinent information to clients via phone, email, and mail.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Contacted clients to schedule appointments and discuss progress of cases.
Education
Bachelor’s degree of Arts - Criminal Justice
University of Tennessee
Skills
- Excellent communication
- Highly organized
- Adaptable to any situation
- Proficient at learning new skills
- Dependable
- Project Management
- Recordkeeping
- Information Collection
- Document Management
- Project Coordination
- Proofreading
- Calendar Management
Affiliations
- Soccer Coach
Timeline
Job File Coordinator
Servpro Of Chattanooga And Bradley County
11.2023 - Current
Server
Texas Roadhouse
11.2023 - Current
Paralegal
Spicer Rudstrom
06.2023 - 11.2023
Paralegal
Warren & Griffin
10.2010 - 06.2023
Bachelor’s degree of Arts - Criminal Justice
University of Tennessee